Shipping Policy

Effective Date: April 16, 2025

At SHARPSTYLECITEINO, we are committed to providing our customers with timely, reliable, and cost-effective shipping services. This Shipping Policy outlines our shipping methods, delivery times, costs, and responsibilities to ensure a smooth shopping experience for you.

1. Shipping Methods

We offer a variety of shipping options to meet the needs of our customers. Shipping methods available will be displayed during the checkout process, and you can choose the option that best suits your needs. Our trusted shipping partners include leading carriers to ensure that your products are delivered securely and on time.

2. Shipping Costs

Shipping costs are calculated based on the following factors:

  • Destination: The delivery address, whether domestic or international.

  • Product Size and Weight: Heavier and larger items may incur higher shipping fees.

  • Shipping Method: Different shipping methods may have different costs depending on the speed and service level.

Shipping fees will be displayed at checkout before you complete your order. We strive to keep shipping costs as low as possible while ensuring reliable and safe delivery.

3. Delivery Times

While we aim to deliver your order as quickly as possible, delivery times may vary depending on several factors, including your location and product availability. The estimated delivery times for different locations are as follows:

  • Domestic Orders (within the United Kingdom): Delivery typically takes 5-7 business days after the order is processed and shipped.

  • International Orders: For international shipments, delivery times typically range from 7-21 business days, depending on the destination country and shipping method selected.

Please note that these delivery times are estimates and may be subject to change due to factors such as weather conditions, customs processing, or shipping carrier delays.

4. Order Processing

  • Processing Time: After placing your order, we will process it within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email once your order has been successfully placed, followed by a shipping confirmation email with tracking information once your order has been dispatched.

  • Backordered Items: In the event that an item is out of stock or backordered, we will notify you promptly. You may choose to wait for the product to restock, select an alternative product, or cancel your order for a full refund.

5. Shipping Responsibilities

  • Shipping Risk: Once your order has been shipped, the risk of loss or damage is transferred to the customer. We recommend inspecting your order upon delivery and reporting any damage or discrepancies within 7 days of receipt.

  • Address Accuracy: Please ensure that your shipping address is entered correctly at checkout. We are not responsible for shipping delays or lost packages caused by incorrect or incomplete address information. If there is an error in the shipping address, please contact us immediately to make the necessary corrections before your order is shipped.

6. Order Tracking

Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to track the status of your shipment through the shipping carrier’s website. This allows you to monitor the progress of your delivery and estimate the arrival time of your package.

7. Delivery Issues

While we make every effort to ensure that your order arrives on time, there may be instances where delivery is delayed due to unforeseen circumstances, such as weather conditions or customs procedures. If there is a delay, we will notify you and work to resolve the issue as quickly as possible.

  • Lost or Damaged Items: If you receive a damaged or incorrect item, please contact us immediately at info@sharpstyleciteino.com or 079 1879 2476. We will arrange for a replacement or a refund depending on the situation. You may be asked to provide photographic evidence of the damage or error.

8. International Shipping

We are pleased to offer international shipping to select countries. Shipping costs and delivery times for international orders will vary depending on the destination. At checkout, you will be informed of the shipping costs and estimated delivery times. Please note that customs duties, taxes, and import fees may apply to international shipments and are the responsibility of the customer.

9. Shipping Restrictions

Some products may have shipping restrictions based on size, weight, or country-specific regulations. If your order includes a restricted item, you will be notified during checkout, and you may need to select a different shipping method or remove the item from your order.

10. Shipping Address Updates

If you need to update your shipping address after placing an order, please contact our customer service team as soon as possible. We will attempt to update your address before shipment, but once your order has been processed and shipped, we cannot make changes to the shipping address.

11. Contact Us

If you have any questions or concerns about our shipping policy, delivery times, or tracking your order, please feel free to contact us. Our customer service team is here to assist you with any shipping-related inquiries.