Terms and Conditions

Effective Date: January 8, 2025

Welcome to SharpStyleCiteino! By accessing and using our website sharpstyleciteino.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our website. These terms govern your use of our site and all transactions, and they constitute a legal agreement between you (the “User”) and SharpStyleCiteino (“we,” “us,” or “our”).

1. Acceptance of Terms

By accessing or using this website, you agree to these Terms and Conditions, as well as our Privacy Policy and Refund and Returns Policy. If you do not agree with any part of these terms, please do not use our website or make any purchases.

2. Use of the Website

  • Eligibility: You must be at least 18 years of age to use this website or have a legal guardian’s consent if under 18. By using this website, you represent that you are of legal age to form a binding contract.

  • Account Registration: To access certain features of our website, you may be required to create an account. You are responsible for providing accurate, current, and complete information during the registration process. You are also responsible for maintaining the confidentiality of your account login information and all activities that occur under your account.

  • Prohibited Activities: You agree not to use our website for any illegal or unauthorized purpose. Prohibited activities include, but are not limited to:

    • Engaging in fraud or misrepresentation.
    • Violating intellectual property rights.
    • Uploading harmful or malicious content (e.g., viruses, malware).
    • Attempting to bypass security measures or access unauthorized portions of the website.

3. Product Information

We make every effort to provide accurate descriptions, images, and prices of the products offered on SharpStyleCiteino.com. However, we cannot guarantee that all information is completely accurate or up to date, as errors may occur.

  • Product Availability: All products are subject to availability. If an item you ordered is out of stock or discontinued, we will notify you promptly and offer alternatives or a full refund.

  • Pricing: Prices are listed in U.S. dollars (USD) and are subject to change at any time. Taxes, shipping fees, and other charges may apply and are calculated during checkout. We reserve the right to correct any pricing errors.

4. Orders and Payments

  • Order Confirmation: When you place an order on our website, you will receive an order confirmation email. This confirmation does not constitute an acceptance of your order. We reserve the right to accept or reject any order at our discretion.

  • Payment: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. All payments are processed securely. Your payment will be authorized at the time of checkout.

  • Payment Authorization: Your payment will be authorized during checkout. If your payment is declined or fails, we will notify you and request an alternative form of payment.

5. Shipping and Delivery

  • Shipping Options: We offer various shipping methods, including standard and expedited delivery. Shipping costs are calculated based on the weight, dimensions, and delivery address of your order.

  • Delivery Timeframes: Estimated delivery times will be provided during checkout based on your location and selected shipping method. We make every effort to ship orders in a timely manner, but we are not responsible for delays caused by third-party carriers or unforeseen events.

  • International Shipping: We may offer international shipping to select locations. International customers may be subject to customs duties, taxes, and additional fees upon delivery, which are the responsibility of the buyer.

  • Tracking: Once your order has shipped, you will receive tracking information to monitor the status of your shipment.

6. Returns and Refunds

  • Return Policy: We offer a 30-day return policy for most items in new, unused condition. Please refer to our Refund and Returns Policy for more detailed information on how to initiate a return or exchange.

  • Refunds: If your return is approved, we will issue a refund to the original payment method. Refunds are processed within 7-10 business days of receiving the returned item.

  • Exchanges: If you wish to exchange an item, please contact us for assistance. We will process the exchange once the returned item is received and inspected.

  • Damaged or Defective Items: If you receive a damaged or defective product, please notify us within 7 days of receiving the item. We will either offer a replacement or a full refund.

7. Privacy and Data Security

We are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data. By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.

8. Intellectual Property

  • Copyright and Trademarks: The content on this website, including text, images, logos, videos, and graphics, is the property of SharpStyleCiteino and is protected by copyright, trademark, and other intellectual property laws.

  • License to Use Website: You are granted a limited, non-exclusive, non-transferable license to access and use this website for personal, non-commercial purposes. You may not copy, reproduce, distribute, or create derivative works based on the content of this website without our explicit permission.

9. Disclaimers and Limitations of Liability

  • Disclaimer of Warranties: This website and its content are provided “as is” and “as available.” We do not guarantee that the website will be error-free, uninterrupted, or free from viruses or other harmful components. We disclaim all warranties, express or implied, to the fullest extent permitted by law.

  • Limitation of Liability: To the maximum extent permitted by law, SharpStyleCiteino shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use this website, including damages for lost profits, goodwill, data, or other intangible losses.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising from or related to these terms will be resolved through binding arbitration in Des Plaines, Illinois, and you agree to submit to the jurisdiction of the courts in that location.

11. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the updated Effective Date will be noted at the top of the page. By continuing to use our website after changes are posted, you agree to the updated terms.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Thank you for choosing SharpStyleCiteino. We appreciate your business and are dedicated to providing you with high-quality musical instruments and exceptional service.