Sales Policy

Effective Date: April 16, 2025

At SHARPSTYLECITEINO, we aim to provide an exceptional shopping experience for all our customers. Our Sales Policy outlines the terms and conditions related to the purchase of products from our website and provides important information about product availability, pricing, payments, and returns. By using our website and making a purchase, you agree to abide by the terms outlined below.

1. Product Availability

  • Stock Availability: All products listed on our website are subject to availability. In the event that an item is out of stock after an order is placed, we will notify you immediately and offer alternative options, such as backordering the item, selecting a similar product, or issuing a refund.

  • Product Information: We make every effort to ensure that the descriptions, images, and specifications of products on our website are accurate and up to date. However, errors may occur, and we reserve the right to correct them at any time. If any discrepancies are found, we will notify you before processing your order.

2. Pricing

  • Price Accuracy: We strive to provide accurate and up-to-date pricing on all products. However, in the event of a pricing error, we reserve the right to correct the price before processing your order. If a pricing error is discovered after your order is placed, we will notify you and allow you to confirm whether you wish to proceed with the corrected price or cancel the order.

  • Currency: Prices are listed in the local currency applicable to your region. You will be notified of the final price, including any applicable taxes, at checkout.

  • Sales Tax: Sales tax will be calculated and added to your order during checkout, based on the shipping address you provide.

3. Payment Methods

  • Accepted Payment Methods: We accept a variety of payment methods, including credit/debit cards, PayPal, Apple Pay, Google Pay, and other online payment methods available at checkout.

  • Payment Processing: All payments are processed securely through trusted third-party payment processors. Your payment details are encrypted and handled in accordance with industry standards to ensure that your information remains safe.

  • Payment Confirmation: After payment has been processed, you will receive an order confirmation email, which will serve as a receipt for your purchase.

4. Order Confirmation

  • Order Receipt: After placing an order, you will receive an email confirming your purchase. This email serves as a summary of your order but is not an acceptance of the order. We reserve the right to cancel or modify any order at our discretion, for reasons such as product availability, payment issues, or incorrect pricing.

  • Order Processing: Once your payment has been confirmed, your order will be processed and prepared for shipment. You will receive an additional email with tracking information once your order has shipped.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options based on your location and the products you are purchasing. Shipping costs will be calculated at checkout and will depend on the size, weight, and destination of your order.

  • Delivery Times: Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times will be provided at checkout. Please note that delays can occur due to weather conditions, carrier delays, or holidays.

  • Shipping Responsibility: Once your order has been shipped, the risk of loss or damage is transferred to you. We recommend inspecting your order immediately upon receipt and reporting any issues or discrepancies within 7 days.

6. Returns and Exchanges

  • Return Eligibility: If you are not satisfied with your purchase, you can return eligible items within 30 days of receiving your order, as outlined in our Return & Exchange Policy.

  • Refunds: Refunds will be processed to the original payment method once the returned product is received and inspected. Refunds typically take 5-10 business days to process, depending on your payment provider.

  • Exchanges: If you wish to exchange a product, please contact our customer service team when initiating your return. We will assist with the exchange process, subject to product availability.

7. Customer Support

  • Customer Service: If you have any questions, concerns, or issues regarding your order, our customer service team is available to assist you. You can reach us via email or phone for prompt support.

  • Contact Information:

8. Privacy and Data Protection

Your privacy is important to us. All personal data provided to us is processed in accordance with our Privacy Policy. By making a purchase, you consent to the collection and use of your personal information as described in the Privacy Policy.

9. Limitation of Liability

  • SHARPSTYLECITEINO is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the products purchased. We are not responsible for any damages, including loss of data or personal injury, that may occur through the use of our products.

  • We do not guarantee the availability of any product, and we are not responsible for any delays or shipping issues caused by third-party carriers.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use our website after changes have been made, you agree to the updated terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in the United Kingdom.